Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Derowitsch

Gloria Derowitsch

March 28, 2025

5  out of  5
rating by Gloria Derowitsch
"Was very helpful"
Profile photo of Abcde Cox

Abcde Cox

March 28, 2025

5  out of  5
rating by Abcde Cox
"Veronica Aguilar is such a lovely individual, very prompt with updating me with my new policy and keeping me up to date the process. I love the ease of service from State Farm in general but love the staff here and highly recommend this location if you live in SE Salem."
Profile photo of Alma

Alma

March 25, 2025

5  out of  5
rating by Alma
"Exelente servicio"
Profile photo of V B

V B

March 19, 2025

5  out of  5
rating by V B
"Karla is professional, friendly and very knowledgeable. She found the best homeowners and auto insurance to fit my needs. She made me feel like part of the Michael Delgado, State Farm family. Thank you!!!"
Profile photo of Beronica Galindo

Beronica Galindo

March 18, 2025

5  out of  5
rating by Beronica Galindo
"Karla was great, found me a great rate! friendly and the whole process was fast."
Profile photo of Izneida Acosta

Izneida Acosta

March 14, 2025

5  out of  5
rating by Izneida Acosta
"Estamos muy contentos y agradecidos con Verónica por su servicio con nosotros, ella es muy profesional atenta y brinda la mejor ayuda para darnos lo que buscamos. Excelente servicio y muy buena la experiencia con la oficina de Michael Delgado."
Profile photo of Hugo Cruz

Hugo Cruz

March 14, 2025

5  out of  5
rating by Hugo Cruz
"Thank you Karla Lopez for your excellent service, and your professionalism. You made the process easy ."
Profile photo of Malinda Hoke

Malinda Hoke

March 13, 2025

5  out of  5
rating by Malinda Hoke
"They are always quick to respond and give me the best rates. I have been with State Farm’s since I was 16. I have never had an issue that they couldn’t fix. :)"
Profile photo of Ben Johnson

Ben Johnson

March 7, 2025

5  out of  5
rating by Ben Johnson
"Michael Delgado and his team at State Farm did an excellent job getting me set up with auto insurance for my work truck, which I use for my painting business. They made the process smooth and easy, explained all my options clearly, and found the right policy for my needs. Their professionalism and attention to detail really stood out. I highly recommend Michael and his team for anyone looking for great insurance service!"
Profile photo of Rachel Aubrey

Rachel Aubrey

March 7, 2025

5  out of  5
rating by Rachel Aubrey
"They were so accommodating and so nice. They explained everything to me that they were going to do how long it was going to take and they were incredibly flexible with their times. I don't think I could've had a better experience and in all honesty I firmly believe that You should recommend them more often. Not to mention everyone was just so nice, in this day and age customer service seems to have dropped off a little bit. However, these guys have definitely maintained a standard above the rest."
We responded:
"Rachel, your review means a lot to us, and we sincerely thank you for sharing your positive experience! We're thrilled that Veronica provided excellent service and explained everything well. It's fantastic to hear that you saved money and have comprehensive coverage for your needs. We're grateful for your trust and look forward to assisting you in the future. - Michael Delgado - State Farm Insurance Agent, Salem, OR"
Profile photo of Ryan Pruitt

Ryan Pruitt

March 6, 2025

5  out of  5
rating by Ryan Pruitt
"Veronica was very helpful, made the process quick and easy! Who would have guessed an insurance agent would actually be wonderful and friendly. Thanks again"
Profile photo of Penny Pearce Mellott

Penny Pearce Mellott

March 6, 2025

5  out of  5
rating by Penny Pearce Mellott
"Thank you so much for all you did with all of the vehicles that I have. Sorry it took soooo looking."
Profile photo of Michael Gibson

Michael Gibson

March 4, 2025

5  out of  5
rating by Michael Gibson
"Great people with great personalities. Professional , passionate and honest."
Profile photo of Hannah Daves

Hannah Daves

March 3, 2025

5  out of  5
rating by Hannah Daves
"Veronica was amazing today helping me out with getting new insurance. Very friendly and respectful."
Profile photo of Andres Nunez

Andres Nunez

February 28, 2025

5  out of  5
rating by Andres Nunez
"Antes que nada muchas gracias a Verónica ya que ella fue la agente que me ayudó para encontrar el mejor precio y servicio en la póliza deis autos la verdad son muy amables y tratan de ayudarlos lo mejor que se puede la verdad yo personalmente se los recomiendo y muchas gracias por sus servicios"
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que Verónica pudo ayudarte a encontrar el mejor precio y servicio para tu póliza de autos. Tu recomendación significa mucho para nosotros, y estamos comprometidos a seguir brindando un excelente servicio a todos nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias nuevamente!"
Profile photo of tamina grover

tamina grover

February 27, 2025

5  out of  5
rating by tamina grover
"Best service I've had with any insurance company. Very helpful and the agent went was out of her way to help me out when I really needed it. Thanks again it's appericated :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Our team is dedicated to going above and beyond for our clients, and it's great to know that we could help you when you needed it most. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Profile photo of Chau Ly

Chau Ly

February 27, 2025

5  out of  5
rating by Chau Ly
"Karla was very helpful."
We responded:
"Thank you for your feedback! We're glad to hear that Karla was able to assist you. We strive to provide excellent service, and it’s wonderful to know that she made a positive impact. If you need any further assistance, please feel free to reach out!"
Profile photo of Randy Burchfield

Randy Burchfield

February 26, 2025

4  out of  5
rating by Randy Burchfield
"Michael and Veronica did an outstanding job of improving my bundled insurance needs. They save me about $1400 per year for car, home and umbrella policies. They were patient, helpful and efficient to meet my needs. I highly recommend them!!!!"
We responded:
"Thank you so much for your fantastic review! Im thrilled to hear that Veronica and I were able to assist you with your bundled insurance needs and save you money. My team is dedicated to providing exceptional service, and it's wonderful to know that our patience and efficiency made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Profile photo of Valerie Rodriguez

Valerie Rodriguez

February 26, 2025

5  out of  5
rating by Valerie Rodriguez
"She was great♡"
We responded:
"Thank you! "
Profile photo of Madison Brooks

Madison Brooks

February 25, 2025

5  out of  5
rating by Madison Brooks
"She was so fantastic and broke everything down for me. Was an absolute pleasure talking to her and she made it so much easier!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience and that our team member was able to break everything down for you. Making the process easier for our clients is our top priority, and it's great to know you enjoyed your conversation with her. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
Profile photo of Jeanne Benson

Jeanne Benson

February 19, 2025

5  out of  5
rating by Jeanne Benson
"Karla was very helpful in helping me find insurance that is more adorable. I’m so happy to be part of the State Farm family now."
We responded:
"Thank you for your kind words! We're thrilled to hear that Karla was able to assist you in finding affordable insurance. Welcome to the State Farm family! We're excited to have you with us and are here to help you with any of your insurance needs in the future. If you have any questions or need further assistance, feel free to reach out anytime! "
Profile photo of Breezy Lynne

Breezy Lynne

February 19, 2025

5  out of  5
rating by Breezy Lynne
"Great experience, agent helped me get set up with a competitive rate for auto insurance."
We responded:
"Thank you for your positive review! We're glad to hear that you had a great experience and that our agent was able to help you find a competitive rate for your auto insurance. If you need any further assistance or have any questions in the future, please don't hesitate to reach out!"
Profile photo of Desiree Sullivan

Desiree Sullivan

February 17, 2025

5  out of  5
rating by Desiree Sullivan
"The woman I spoke with was very kind and helpful"
We responded:
"Thank you! Im glad we could help. "
Profile photo of Cristian Vasquez

Cristian Vasquez

February 15, 2025

5  out of  5
rating by Cristian Vasquez
"Veronica es una persona estupenda!!! Amigable y fácil de ablar… definitivamente recomendaría state farm a la comunidad…"
We responded:
"¡Muchas gracias por tu comentario tan positivo! Nos alegra saber que tu experiencia con Verónica ha sido tan buena. Ella se esfuerza por brindar un excelente servicio y siempre está dispuesta a ayudar. Apreciamos tu recomendación y esperamos seguir sirviendo a nuestra comunidad con la misma dedicación. ¡Gracias por elegir State Farm! "
Profile photo of Jacob Sphoon

Jacob Sphoon

February 6, 2025

5  out of  5
rating by Jacob Sphoon
"Karla reached out to me right as I was about to confirm my purchase of a different insurance until she swooped in with a quote I couldn't refuse! Super nice, responds quickly and super informative!"
We responded:
"Thank you for your amazing review! We're so glad to hear that Karla was able to provide you with a quote that made you reconsider your options. It's great to know that she was not only informative but also quick to respond and friendly throughout the process. We appreciate your feedback and are thrilled to have you on board. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"