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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Cordell

October 30, 2025

5  out of  5
rating by Michele Cordell
"Karla is great saved me money was easy to understand & got me the coverage i needed!! Karlas definitely the gal to call for your insurance needs!!! Thanks"
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Pete Sequeira

October 29, 2025

5  out of  5
rating by Pete Sequeira
"Jordan Flohr at State Farm is the ultimate example of the motto “like a good neighbor “! He took the time to review our policies and answer our questions. Jordan also saved us some money which we really appreciate! Thank you Jordan for being the professional that you are!"
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Dezirae Ledesma

October 27, 2025

5  out of  5
rating by Dezirae Ledesma
"She was great and took the time to answer all my questions"
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Michael

October 27, 2025

5  out of  5
rating by Michael
"Services for bundling auto and home insurance. Office staff were welcoming and the office was pleasant to be in. Excellent service."
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ERNESTO LEPE ZAVALZA

October 24, 2025

5  out of  5
rating by ERNESTO LEPE ZAVALZA
"Great communication with Veronica and very quick response and make it happen very fast!!"
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Ernesto Lepe Zavalza

October 24, 2025

5  out of  5
rating by Ernesto Lepe Zavalza
"Good communication and great service !!"
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Grandma Annie And Freddy

October 22, 2025

5  out of  5
rating by Grandma Annie And Freddy
"This is my wife’s google account because I don’t have one but I wanted to say I was very happy with the service I received from Veronica, from State Farm. Thank you from David Olson"
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Lee

October 21, 2025

5  out of  5
rating by Lee
"I’ve been with State Farm for years; my agent retired about a year ago. Since I hadn’t heard from the “new” agent, my neighbors recommended Michael Delgado. Michael did more for me in the first week as my agent than my former agent did in the 12 years I was with him. Michael was able to lower my auto coverage by $600 a year, discovered I was paying for an exposure I hadn’t had for more than two years (which lowered my premium), and reviewed my homeowner coverages to make sure it was adequately protected. If you want an insurance agent who will proactively work YOU, give Michael a call."
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Raul Villanueva

October 21, 2025

5  out of  5
rating by Raul Villanueva
"I loved the good communication and attention from Kalyn always respectful and the help was very good."
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Roberto Rios

October 20, 2025

5  out of  5
rating by Roberto Rios
"Veronica was very knowledgeable and cordial I was nervous at first because my deadline for getting insured was around the corner, but she helped me with such a professional attitude. I will recommend to all my friends and family."
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J D

October 16, 2025

5  out of  5
rating by J D
"Jordan helped me change my address and get better coverage and discounts at the same time. Very helpful."
We responded:
"Thank you, J D, for your fantastic review! I'm thrilled that Veronica provided you with clear coverage options at a great price while being patient and not pushy. We're pleased to have helped you find a plan that suits your needs. Please feel free to reach out for any future insurance needs! - Michael Delgado, State Farm Insurance Agent, Salem, OR"
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Theresa Stevens

October 10, 2025

5  out of  5
rating by Theresa Stevens
"I would like to thank Veronica for the help with getting new insurance. It was nice experience and quick results thank you Theresa."
We responded:
"Thank you for your kind words! We’re happy to hear Veronica made the process quick and pleasant for you, and we appreciate you taking the time to share your experience."
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Aaron Teifel

October 9, 2025

5  out of  5
rating by Aaron Teifel
"Veronica was outstanding and walked me through the process. I was very pleased with the word process."
We responded:
"We’re glad to hear Veronica provided outstanding support and guided you through the process, it’s great to know you were pleased with how everything went, thank you for your feedback!"
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Imelda Vera

October 6, 2025

5  out of  5
rating by Imelda Vera
"I just switched to State Farm. Veronica was the person who helped me navigate this entire process. Veronica is an incredible person; she answered all my questions and was incredibly helpful. So, if anyone is interested in an insurance company, this is the right one. Ask to speak with Veronica. Me acabo de mover con State Farm, Veronica fue la persona que me ayudó a hacer todo este proceso. Veronica es una persona increíble, contestó todas mis preguntas, me ayudó demasiado. O sea alguien le interesa una aseguranza esta es la correcta y pide hablar con Veronica. Ella ha la Español."
We responded:
"Thank you for sharing your experience! We’re so glad Veronica could guide you through the process and provide such helpful support. We appreciate your recommendation and are happy to offer assistance in both English and Spanish to make things easier for our clients. ¡Gracias por compartir tu experiencia! Nos alegra mucho que Veronica haya podido guiarte durante todo el proceso y brindarte un apoyo tan valioso. Agradecemos tu recomendación y estamos encantados de ofrecer ayuda tanto en inglés como en español para facilitar las cosas a nuestros clientes."
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Ivonne Villatoro

October 3, 2025

5  out of  5
rating by Ivonne Villatoro
"Veronica was very helpful and happy with the service"
We responded:
"Thank you! "
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Sara Nuñez Chavez

October 3, 2025

5  out of  5
rating by Sara Nuñez Chavez
"Muy duenos días la atención muy amable y a mena para mi 10 de 10 la atención con Veronica"
We responded:
"¡Buenos días! Muchas gracias por tus amables palabras. Nos alegra mucho saber que Veronica te brindó una atención amable y agradable, y que calificas tu experiencia con un 10 de 10."
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dak a

October 2, 2025

5  out of  5
rating by dak a
"The customer service was amazing. Karla helped me and was very professional and quick at her job. I got a new plan with State Farm within 10 minutes and I’m very happy I chose them!"
We responded:
"It’s wonderful to hear Karla provided such professional and efficient service, getting you set up quickly, we’re glad you’re happy with your new plan and appreciate you choosing State Farm!"
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Garret Lane

September 26, 2025

5  out of  5
rating by Garret Lane
"It was such a pleasure to have such a professional and supportive interaction to establish my insurance again!"
We responded:
"We’re delighted to hear you had a professional and supportive experience setting up your insurance, thank you for sharing your kind words!"
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Vicky Gonzalez

September 25, 2025

5  out of  5
rating by Vicky Gonzalez
"Exceptional service!! :)"
We responded:
"Hey Vicky, Thanks a lot for the awesome review! I'm really happy you had a great experience with our customer service!! If you need anything else, don't hesitate to reach out. - Michael Delgado - State Farm Insurance Agent, Salem, OR"
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Brooke Vogt

September 14, 2025

5  out of  5
rating by Brooke Vogt
"Jordan was very helpful with transferring my policies when I moved. Highly recommend!"
We responded:
"We appreciate your recommendation and are glad Jordan could assist with your policy transfer, thank you for sharing your positive experience!"
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Rachel Guevara

September 12, 2025

5  out of  5
rating by Rachel Guevara
"Really appreciated the good communication and friendly service"
We responded:
"Thank you for your kind words! We’re glad our team could provide clear communication and a friendly experience for you."
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Goldie Roberts

September 10, 2025

5  out of  5
rating by Goldie Roberts
"I talked to Kayln DuPont,she was very helpful and informative in getting insurance . We definitely recommend this insurance company. Very good customer service."
We responded:
"We’re happy to hear that Kalyn provided helpful and informative service, thank you for recommending our agency, and we appreciate your kind words about the customer service!"
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Matt Davis

September 10, 2025

5  out of  5
rating by Matt Davis
"Veronica was super helpful and thorough in helping us switch over from our previous insurance company."
We responded:
"Thank you for your feedback, we’re glad Veronica could assist you smoothly with your switch, and we appreciate you trusting us with your insurance needs!"
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Mikayla Venable

September 8, 2025

5  out of  5
rating by Mikayla Venable
"Veronica was very helpful and knowledgeable and was able to get me a good rate compared to other companies."
We responded:
"We appreciate you sharing your experience, it’s great to hear Veronica’s knowledge and assistance helped you secure a competitive rate, thank you for choosing us!"
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Leslie Lopez

September 4, 2025

5  out of  5
rating by Leslie Lopez
"I’m very happy with my experience that I got working with Karla. She explained everything to me , got me a really good policy."
We responded:
"It’s great to hear you had a positive experience with Karla and that she took the time to explain everything clearly while finding you a solid policy, thank you for sharing your feedback!"